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Module 1: Skills & Professional Development

1.3

Feedback & Psychometric Summary

Combine test results and feedback from others, find where your self-view is off, and act on one gap.

Gather what tests and other people say about you in one place, keep only what several sources agree on, and set it against your own rating. The gap between the two views is the finding worth acting on.

Big Five inventories rest on strong research (Goldberg, 1990; Soto, 2019). Type tools have weak or contested support: MBTI theory has been sharply criticized (Stein & Swan, 2019) and DISC has no peer-reviewed validation. Feedback from several sources has mixed evidence for changing performance (Smither, London & Reilly, 2005). The "two or more sources" rule is a rule of thumb.

When to use it

Use it when:

Skip it when:

The idea

Self-knowledge needs outside data. How others experience you often differs from how you see yourself, and the gap between the two views is the finding worth acting on. The instruments you bring differ sharply in how far they can be trusted. Big Five inventories rest on a factor structure found again and again across instruments and observers (Goldberg, 1990; McCrae & Costa, 1987), and the trait view of leadership goes back to early reviews of personal factors in leaders (Stogdill, 1948). Type tools stand on weaker ground: the MBTI comes from Jungian typology (Jung, 1971; Myers, McCaulley, Quenk & Hammer, 1998) and its theory is openly contested, while DISC (Marston, 1928) lacks peer-reviewed validation. Any single source of feedback is noisy.

So every result here gets a line on what it tells you, the feedback is kept apart by source, and only themes that several people raise count as patterns. Comparing yourself with others shows blind spots and undervalued strengths, and you act on one of each.

First step: Instruments You Have Taken

Write the result and what it suggests you check in your feedback. A test describes tendencies, not how you perform.

Strong answer: "Big Five inventory, January: low extraversion. Suggests speaking up in large meetings takes deliberate effort; check whether my feedback shows it getting in the way." Not: "I'm an introvert, so I don't do big meetings."

Instrument (trait or type tool) Date Key result What it suggests I check

Choosing an instrument: prefer instruments with published reliability and validity evidence. Big Five inventories (for example the BFI-2) have strong research support (Soto, 2019). Type tools such as the MBTI and DISC are popular, but MBTI theory has been sharply criticized (Stein & Swan, 2019) and DISC has little peer-reviewed validation, so treat type results as conversation starters, not evidence about how you perform. The instrument guide at the end of the page compares the common tools.

Example

Illustrative example: the role, the company and all details are made up.

A finance manager at a ferry operator in Norway combines a Big Five inventory, last autumn's review and comments from peers and two analysts.

Section 1: high conscientiousness, low extraversion. To check: does being quiet in meetings hold him back?

Section 2: the manager praises reliability and wants shorter reports for senior management. Peers trust his numbers and find him slow to decide. The analysts value his teaching and want to present their own work. The skip-level says his budget proposal buried the main point under too many slides.

Section 3: strength pattern: accuracy, teaching. Development pattern: too much detail for senior readers; too cautious. Surprise: he thought doing the hard parts himself helped his analysts.

Section 4: leading others, self 4, others 3: a blind spot. Teaching, self 3, others higher: an undervalued strength.

Section 5: he offers a finance basics session for ship managers, writes every management report headline first, and asks his manager after each one whether the conclusion was clear on page one. His analysts present the next quarterly figures themselves.

Fill it in and keep your answers

This page shows the first step. The whole template is in the MGMT AC app for iPhone, which opens soon. Your answers stay on your own device.

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