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Module 8: Operations, Projects & Implementation

8.12

Project Retrospective

Run an honest team retrospective that turns what happened into a few owned changes with dates.

Run a structured look back with your team at the end of a sprint, a phase or a project: what the results were, what worked, what did not and why, and what you will change. You finish with a few changes that have an owner and a date, and a check on whether people said what they really think.

Evidence: structured team debriefs have strong research support (strong); the agile retrospective formats are practitioner codifications of that practice. The mechanism depends on psychological safety, one of the best-supported constructs in team research (strong). Question order, ratings and rituals are craft. Time boxes on this page are rules of thumb.

When to use it

Use it when:

Skip it when:

The idea

A retrospective stands on unusually solid ground for a management ritual: structured team debriefs, where a team reconstructs what happened and why, have strong research support, and the agile retrospective formats (Kerth, 2001; Derby & Larsen, 2006) codify that practice. The mechanism has a precondition. A debrief surfaces only what people are willing to say, and whether people speak up about mistakes depends on psychological safety (Edmondson, 1999). The evidence-backed core is regular structured reflection plus a climate where candor is safe. Formats, ratings and rituals are craft.

So pair what went well with a safety check: a glowing retrospective beside low safety is a silence report. Push past individuals to the process, because that is where fixable causes live. Examine leaders as behavior, not as scapegoats or blind spots. Above all, end with owned, dated actions, since the problem that repeats is rarely a lack of lessons; it is a lack of follow-through on the last ones.

First step: Compare Results with Goals

Start with facts so the discussion is not only about feelings. Use the goals from the start, not new ones.

Strong answer: (illustrative numbers) "Goal: finish by 30 June. Actual: 14 July (2 weeks late). Goal: within 400,000 SEK. Actual: 380,000." Not: "Mostly delivered."

Project or period, and scope (full project, phase or sprint):

Goal Target Actual

Example

Illustrative example: the project and the numbers are made up.

A project lead at a building contractor in Västerås runs a retrospective after a six-month office renovation that finished two weeks late and under budget.

Step 1: goals against actuals: date missed by two weeks, budget met, no serious accidents.

Step 2: the team writes silently first. Went well: weekly site walks with the client. Did not: late change requests, mostly agreed by phone.

Step 3: why the delay? Changes were not written down, and no one owned the list. It is a process cause, not "the client".

Step 4: safety scores 3 of 5. Two people say they hesitated to raise the delay early. The lead decides to react to early warnings with thanks.

Step 5: three changes: a written change list owned by the site manager, a Friday review, and a rule that scope changes wait for a line in the list.

Fill it in and keep your answers

This page shows the first step. The whole template is in the MGMT AC app for iPhone, which opens soon. Your answers stay on your own device.

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